Why Great Customers are so important You’ve heard of the Pareto Principle. Applied here, we can say that 20% of your customers bring you 80% of your revenue. For that matter, 20% of your customers cost you 80% of your marketing and service budget. And they are rarely the same customers. What if you […]Continue Reading... Comments Off on Stop Struggling: Get Great Customers
You wake up without an alarm. It’s still early and you feel refreshed. You get something to eat and drink, then do your favourite things for your physical and mental well-being. Maybe yoga, swimming, paddling, running, walking, dancing, weights, spinning, or playing a sport. Then you sit down to work because this is your most […]Continue Reading... Comments Off on What if this were your life?
A Successful business is built around making customers ecstatic. Why ecstatic? Because ecstatic customers make your life easier. They engage with you, they help you help them. They pay well and gladly. Most importantly, they tell others. How do you define ecstatic? Start by thinking about times you felt ecstatic yourself? What was […]Continue Reading... Comments Off on Ecstatic Customers make your Business Better
Would you rather work with people one to one or in groups or work alone? Do you prefer working with words, numbers, sounds or pictures? What do your best days look like? What are the days you look forward to? What days sap all your energy? Do you like routine or novelty? (think about your […]Continue Reading... Comments Off on Designing a business that plays to your strengths
How many times do you hear (or do you say) “I just can’t get ahead?” How can you set yourself up for winning if that is the loop playing in your mind? How can you believe in yourself enough to put in place the kind of changes that will bring you prosperity if all you […]Continue Reading... 1 Comment.
My strengths (according to Strengths Finder 2.0 by Tom Rath) are everything about looking at a situation, gathering necessary information, looking to the future, figuring out the highest and best use of available resources and plotting the next steps to get there. Futuristic Learner (I don’t just like learning, I crave it. It’s why I […]Continue Reading... Comments Off on Doing What We Love
At Home: a short history of private life by Bill Bryson. An interesting exploration of home mostly in England and some in the US with riffs about historical bits – inventors, disease and governments. Spies: a novel by Michael Frayn. I enjoyed it, but didn’t think it was a happy novel. Another of his […]Continue Reading... Comments Off on February Reading
Conversation at Caffe Nero Originally uploaded by ktylerconk I am so excited to be alive at this time of the world. It is a time of immense change and opportunity. One of the main drivers of that is social media. Social media like Facebook, Twitter, Link’d in, texting and Skype make it easy to have […]Continue Reading... Comments Off on Conversations in the Social Media Age
No Mind 2010-100 Originally uploaded by Ängsbacka Seth Godin said Bonhomie is underrated. I’ll take it one step further and say Bonhomie is essential. It’s what’s missing when Small Business Owners keep plugging away on their own. Many people go to a coffee shop to work, just to be around others. Other people isn’t what’s […]Continue Reading... Comments Off on Bonhomie