Why Great Customers are so important You’ve heard of the Pareto Principle. Applied here, we can say that 20% of your customers bring you 80% of your revenue. For that matter, 20% of your customers cost you 80% of your marketing and service budget. And they are rarely the same customers. What if you […]
Posts tagged Happiness
Conversations in the Social Media Age
Conversation at Caffe Nero Originally uploaded by ktylerconk I am so excited to be alive at this time of the world. It is a time of immense change and opportunity. One of the main drivers of that is social media. Social media like Facebook, Twitter, Link’d in, texting and Skype make it easy to have […]
Bonhomie
No Mind 2010-100 Originally uploaded by Ängsbacka Seth Godin said Bonhomie is underrated. I’ll take it one step further and say Bonhomie is essential. It’s what’s missing when Small Business Owners keep plugging away on their own. Many people go to a coffee shop to work, just to be around others. Other people isn’t what’s […]