You know the one. The one you look forward to visiting. The staff are happy to see you, you feel comfortable there. You know what to expect and you know you will get what you need – and more. You tell all your friends about this business. Your friends smile and nod. They know this […]
You know that feeling in your business that no matter how much harder you work, you aren’t making the progress you should. You are doing all the right things, the things that worked in the past. The things that others are doing and getting great results. The things all the books, gurus and courses are […]
I describe the Small Business Operating System in this 9 minute video. The 3 people in your business, their journeys, the stages they go through and your 3 levers to make it all work.
Even among experts there isn’t a clear answer as to why some businesses thrive while similar businesses struggle. It’s easy to see why a business is thriving. You can point to the great product/solution they deliver, the big group of raving fans and the robust business practices. But not so easy to pinpoint why a […]
I keep getting the question, ”How do I design a customer journey?” Let me answer that question by using my Find Freedom in 2017 program as an example. How are people attracted? Small business owners are attracted to working with me, because they have met me, or someone who knows me tells them to […]
A successful business gives a Clear Benefit to a Defined Group of Eager People Easily Profitably You get to define what a successful business is. Does your business feed you? Financially, yes, but creatively and energetically? Are you proud of your business? Does your business help you in living your Good Life? Clear […]
The statistics tell us that 80% of businesses fail in the first 5 years. The reasons cited include: lack of basic business skills not enough good advice cash flow problems lack of sales losing focus pricing poorly not seeking help underestimating the competition and the market undervalueing promotion Usually the reasons are directly related to […]
