Our favourite business Owners are the ones that engage in their financials as a way to understand their business better. They use them to make decisions about what’s working what isn’t and where improvements can be made. Our favourite Business Owners stop and chat with us about how they are doing, about what their plans […]
Bookkeeping is changing – in a big way. I was hit with that reality squarely between the eyes in the past few week. If I hadn’t been thinking so deeply about business models and customer service, I might have mistaken the incidents as the challenges of business. Take it back to the basics and what […]
I’m working on another blog post, but it’s not going anywhere so I’ll let it simmer for a while longer. I want to talk about good days and bad days. My 100 day challenge is to move my businesses ahead every day. It’s easy to let days go by just doing it doing it and […]
The Elegance of the Hedgehog a novel by Muriel Barbery; translated from French by Alison Anderson. Deep, so slow reading. A look at how our thoughts (or avoidance of them) are our reality. The Invisible Gorilla: and other ways our intuitions deceive us by Christopher Chabris and Daniel Simons. Interesting exploration of how our […]
This post evolved as I wrote it over the past week or so and I learned, as I wrote it. It starts in one place and ends up in another. I should fix it so it tells one story, but I’m going to leave it as is. Consider it like we are having a conversation […]
My friend Bernd Nurnberger sent this business model tool/bookand it was like a light turned on for me. I’ve been thinking a lot about how CCBL should work and what we are trying to accomplish. The Business Model Canvas tool guided me through thinking about each aspect of our business model. Very powerful stuff! Each […]
This is a great book to read as I’m thinking about creating the best experience for people working with us (as staff, Business Owners and partners). The Table of Contents is a checklist to measure progress so here goes: How to be Likeable – most people would agree I’m a likeable person. I’ve been working […]
I have, what I think is a very cool idea for a new business I’m calling Repair-Share. I’ve put it out there and I’m talking about it to people. People are responding enthusiastically to the concept, but that is just the start. As I work on it and begin to develop the idea, I’m making […]
I started a post this morning with a recap of progress this week. There’s quite a bit to say and as I was writing I realized how big each point could get. An hour or so in and it was messy, rambling and unfocused – still with a few gems but they were well disguised. […]
Work is progressing nicely on the Welcome package for CCBL business owners. It’s an interesting exercise in understanding who we help the most, who loves our service, what expectations we have and what expectations we have had problems with in the past. This welcome package is helping me get clarity around what is important for […]
