Monthly Archives for November, 2015

December is Reinvention Month

December is Reinvention Month

December is Reinvention month. We reinvent ourselves whenever we want to level up. Because the thinking that got us here won’t get us there. Leveling up is when we make a change that makes our lives better. It often involves owning an idea we have been mulling for a while. For instance, going from ‘I […]

You know what it takes to make your c...

You know what it takes to make your customers ecstatic

In many ways our customers are like us. Like attracts like, right? Having said that, what we think our customers think is important, might not be what is really important to them. Even deeper, many people think they want what they are told they want so it might not even be what they want, it’s […]

Ecstatic Customers make your Business...

Ecstatic Customers make your Business Better

A Successful business is built around making customers ecstatic.   Why ecstatic? Because ecstatic customers make your life easier. They engage with you, they help you help them. They pay well and gladly. Most importantly, they tell others.   How do you define ecstatic? Start by thinking about times you felt ecstatic yourself? What was […]