Your business has many roles in your life beyond providing for your economic needs. Today we’re talking about Mastery in your business. Mastery is one of the keys to fulfillment. We crave a sense of improvement. We want to know we are getting better at doing what is important to us. How can you bring […]
“Something’s changed and I don’t like it.” Josie was clearly upset. “What’s up?” “I’ve been contacting my clients just like you said, but they haven’t been booking follow up appointments with me the way they used to. I don’t know what I am doing differently.” “I noticed you didn’t buy that tech you talked about […]
“Why oh why did I start this business?” George was not happy. He’d worked hard for years to build his cafe business, but now he told me he had a hard time getting out of bed in the mornings. “I can feel my business slipping, I feel it slowly eroding as I lose my passion […]
You know that feeling in your business that no matter how much harder you work, you aren’t making the progress you should. You are doing all the right things, the things that worked in the past. The things that others are doing and getting great results. The things all the books, gurus and courses are […]
I resisted. For the longest time. Working with people starting a business. People in startup mode are overwhelmed and when my clients are overwhelmed, I get overwhelmed. When you are starting, you need so much. All at once. I didn’t think I had the ability to be effective and really help. Until I realized that […]
What does your effortless business look like? You have carefully crafted the Journeys that you, your customers and your team take through your business. The two mistakes most business owners make is to think it is more complicated than that and they stop before they have completed building their business. There are eleven essential algorithms, […]
Many business owners resist putting systems in place because there is just too much going on and they can’t see how systems can even stay intact. let alone help with emergency situations. And there are always emergency situations. How to deal When I was a construction manager, my crews would come into my office and […]
An algorithm is a methodical set of steps that produces a predictable result. That’s what you want your business to be, because a business that runs smoothly and predictably will make your life easier. While life, people and business can be unpredictable, you can design most of that out of your business with the right […]
I describe the Small Business Operating System in this 9 minute video. The 3 people in your business, their journeys, the stages they go through and your 3 levers to make it all work.
Every business has a core focus. It’s not dependent on industry, type of business or where it is. It comes from the leadership. Your core focus is either on people, product or business model. You will attract your best customers by being true to your focus. Your language, your forward face and your stories must […]
