“Janet” Janet was in the building supply store checking in on things when she heard her name called. They were a major supplier, therefore a major part of her business. She wanted to make sure they knew who she was and that they were happy with her. She looked around to see who was calling […]
Posts tagged small business
Scaling Up Means You Need a Bigger La...
The question I get asked the most is “How do I get more customers?” The answer is rarely about marketing. Usually they are trying to scale up by doing more of the same. It’s like trying to reach higher without getting a bigger ladder. The business owners who scale successfully find a bigger ladder and […]
How Do You Build Connection in Your B...
One of the biggest benefits I see small business owners miss, is in designing their business in a way that allows them to bring their best selves. For instance you get to design how you want to connect with your team, your customers, your community and the world. What kind of connections do you want? […]
Mastery in Your Business
Your business has many roles in your life beyond providing for your economic needs. Today we’re talking about Mastery in your business. Mastery is one of the keys to fulfillment. We crave a sense of improvement. We want to know we are getting better at doing what is important to us. How can you bring […]
How to Figure out the Best Way Forwar...
“Something’s changed and I don’t like it.” Josie was clearly upset. “What’s up?” “I’ve been contacting my clients just like you said, but they haven’t been booking follow up appointments with me the way they used to. I don’t know what I am doing differently.” “I noticed you didn’t buy that tech you talked about […]