What does your effortless business look like? You have carefully crafted the Journeys that you, your customers and your team take through your business. The two mistakes most business owners make is to think it is more complicated than that and they stop before they have completed building their business. There are eleven essential algorithms, […]
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How can systems help when it’s ...
Many business owners resist putting systems in place because there is just too much going on and they can’t see how systems can even stay intact. let alone help with emergency situations. And there are always emergency situations. How to deal When I was a construction manager, my crews would come into my office and […]
There are 2 types of businesses: thos...
Even among experts there isn’t a clear answer as to why some businesses thrive while similar businesses struggle. It’s easy to see why a business is thriving. You can point to the great product/solution they deliver, the big group of raving fans and the robust business practices. But not so easy to pinpoint why a […]
Stop Struggling: Get Great Customers
Why Great Customers are so important You’ve heard of the Pareto Principle. Applied here, we can say that 20% of your customers bring you 80% of your revenue. For that matter, 20% of your customers cost you 80% of your marketing and service budget. And they are rarely the same customers. What if you […]