You have the same health, the same bad and good habits and the same beliefs as the 5 people closest to you. Choose those people wisely. The research is in and this holds for your personal life. I see the same hold for business. More than anything, you share the same beliefs with the people […]
There is this myth in business that feeling overwhelmed is situation normal. The idea is that there is more to do than you can possibly do and that you have to wear many hats, even if they don’t fit well. The only reason it feels that way is because of the MBA model of business. […]
You know the one. The one you look forward to visiting. The staff are happy to see you, you feel comfortable there. You know what to expect and you know you will get what you need – and more. You tell all your friends about this business. Your friends smile and nod. They know this […]
One of the biggest benefits I see small business owners miss, is in designing their business in a way that allows them to bring their best selves. For instance you get to design how you want to connect with your team, your customers, your community and the world. What kind of connections do you want? […]
Your business has many roles in your life beyond providing for your economic needs. Today we’re talking about Mastery in your business. Mastery is one of the keys to fulfillment. We crave a sense of improvement. We want to know we are getting better at doing what is important to us. How can you bring […]
“Why oh why did I start this business?” George was not happy. He’d worked hard for years to build his cafe business, but now he told me he had a hard time getting out of bed in the mornings. “I can feel my business slipping, I feel it slowly eroding as I lose my passion […]
Many business owners resist putting systems in place because there is just too much going on and they can’t see how systems can even stay intact. let alone help with emergency situations. And there are always emergency situations. How to deal When I was a construction manager, my crews would come into my office and […]
An algorithm is a methodical set of steps that produces a predictable result. That’s what you want your business to be, because a business that runs smoothly and predictably will make your life easier. While life, people and business can be unpredictable, you can design most of that out of your business with the right […]
What is the best way to increase revenue There are 3 ways to increase revenue:(1)sell more things, (2)more often, to (3)more customers. Two out of three of those are about your existing customers. Small Business Owners tend to jump straight to advertising when they want to make more money, but that is the expensive route. […]
You have to know what your customers want to design the journey through your business. This is an oldie, but goodie! Gary Morton, Shaun Whynacht and I trade stories about businesses that do this well and some that don’t. Learn how to do this for your business. Get the 23 page SB/OS workbook when […]
